02/17/2022
Caresource: Model of Care training requirements
Annually, CareSource asks that providers complete the Model of Care (MOC) Training. CareSource provides this training on the Provider Portal, where providers are prompted to view the training and complete the attestation. The training is also viewable on the CareSource website at CareSource.com > Providers > Training & Events. In order to complete the attestation, however, providers must log in to the portal.
Any Ohio MyCare and/or CareSource Dual Advantage (D-SNP) provider that utilizes the CareSource Provider Portal, will be required to complete the annual training and attest to the completion before they are able to take any other action in the portal.
Providers will receive the following message upon logging into the portal:
“Annually, CareSource asks that providers complete Model of Care Training. CMS requires that we document provider attestation of completion of this training. Thank you for taking a few minutes to review the Model of Care training below and confirming your review.”
This training is required for every user of the portal. Providers are required to open the presentation, review, and attest stating that the training was received and understood.
There are two separate trainings posted for MyCare and Dual Advantage providers. Providers serving members in both plans will be required to review and attest to both MOC presentations.
For questions, please contact CareSource Provider Services:
- MyCare: 1-800-488-0134 (Monday through Friday, 8:00AM-6:00PM EST)
- D-SNP: 1-833-230-2176 (Monday through Friday, 8:00AM-6:00PM EST)
